Technical Support

This page generates programming instructions for RAK-2 and RCS series systems that have firmware version 6 in the embedded RFC-1. Users of earlier models, including RAK-1 systems and stand-alone RFC-1 systems, should use the programming pages that are compatible with those models.

Program a Telephone Number

The RFC-1 stores six telephone numbers to call when an alarm occurs.

The procedure on this page works for all six telephone numbers but if you are programming one of the first three telephone numbers, you can also use the basic programming commands 86, 87, 88 and 89.

There are fourteen memory locations available for each telephone number.

• The first twelve memory locations store the digits of the phone number
• The thirteenth memory location stores the call mode (voice, data or pager)
• The fourteenth memory location stores the maximum number of call attempts

Longer Telephone Numbers

Telephone numbers can be chained together to form a single telephone number that is longer than 12 digits. Special codes are inserted in the telephone numbers to make this possible. See the Installation and Operation manual for more information.

Call Attempts

Each telephone number can be dialed up to four times during an alarm. The alarm clears when someone interacts with the system--presses any key. This usually happens within the first couple of calls so the maximum number of calls is rarely made. The factory setting is 2 attempts.

Call Mode

Most alarm calls are made in voice mode. This is the default setting. When dialing a pager this setting adjusts the pager ID digit (0-9) that is sent to the pager display. Data paging is not currently supported in the RFC-1/B.

Call Order

The default dialing procedure is to call all the available numbers in rotation in order: A, B, C, D, E, F. If the rotation completes, it starts over at A. The rotation stops at the first blank location so numbers should be used in order.

Instructions

Use the selections below to program a telephone number. All items must be completed.

The values and adresses will be calculated and displayed. Click the "Show Instructions" button to display step-by-step programming instructions.

Telephone Number

This is the telephone number to dial. Enter the digits as they are dialed from the site. Do not use dashes or characters other than numbers.

Digits: telephone number, up to 12 digits

Call Attempts

This sets the maximum number of times the number will be dialed.

Dial: -- 1 2 3 4 select the maximum number of attempts

Call Mode

This sets the call mode: voice, pager or data mode.

Mode: voice mode - DATA - data mode via modem - PAGER - text pager call in data mode text pager call in voice mode legacy pager call – site ID digit 0 legacy pager call – site ID digit 1 legacy pager call – site ID digit 2 legacy pager call – site ID digit 3 legacy pager call – site ID digit 4 legacy pager call – site ID digit 5 legacy pager call – site ID digit 6 legacy pager call – site ID digit 7 legacy pager call – site ID digit 8 legacy pager call – site ID digit 9 legacy pager call – site ID digit * legacy pager call – site ID digit # select call mode

Call Order and Storage Location

This determines where the number occurs in the dialing rotation and where the number is stored in the system.

Number: -- A B C D E F select a location from the list

Results

Program these addresses with the values shown below.

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

At memory address: program value:

Programming Instructions

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