News & Updates

Software Update

RAK-2 Users:

Please download and install an update for the Setup Tool 6 software from the RAK-2 support page. It is important to keep this software up to date.

The site (.SIT) files created with prior software versions can be used.

This version corrects a minor issue when exporting the .RFC file. Previously, the software detected the issue when verifying the exported file but was not able to correct it. The issue is now resolved. There is no need to recreate the .RFC file(s) if you did not receive an error message from the software.

Software Update

RAK-2 Users:

Please download and install an update for the Setup Tool 6 software from the RAK-2 support page. It is important to keep this software up to date.

The site (.SIT) files created with prior software versions can be used. Any .RFC export files must be recreated with the most recent software version.

New Products

Sine Systems is very pleased to announce our new remote control products the RAK-2 Intelligent Rack Adapter and the RCS series Remote Control Systems. These systems bring a long-awaited network interface to the RFC-1 remote control platform.

Limited quantities of the RAK-2 are available while production ramps up. The RCS series devices are expected to begin shipping in the second quarter of this year.

Visit the Products area for more information.

Community Forum Online

Sine Systems is pleased to make our new community forum available. We are a small company with a large customer base and we need an effective means of communication. By opening the conversation to the group, we hope to provide you with service in a more efficient manner in a forum that is available all day, every day.

Access the community forum from the Support menu or navigate directly to it at forum.sinesystems.com.

The community forum is currently a functional beta. We will make adjustments as needed and it will take some time to build the content. Your participation will ensure that the forums grow more quickly, so please – participate!

Please consider asking tech support questions in the forum. We will follow the discussions and provide helpful information and support for our customers. We also encourage you to share your experience and expertise with your colleagues.

Thanks, and we'll see you in the forum!

New Look!

We are proud to unveil our new look. Officially this is version 3.0 of the Sine Systems web site. The first site was written in the early days of the web before Google launched and we doubt that (m)any of you ever saw it. The second version was a pre-web 2.0 design that served us well but it was becoming difficult to manage the expanding content.

Most of the previous site has been recoded but there may be a few broken links and missing pieces while we work through the final details. We ask for your patience and apologize in advance for any inconvenience this may cause.

A considerable amount of effort has gone into making the site clean, uncluttered and easy to navigate so that you can find the information you need quickly. Of course we want the site to be pleasant to look at as well. We feel that we accomplished our goals and we hope you agree.

Analog Cellular Shutdown

Many of you were affected by the shutdown of analog cell service in February 2008. We still receive occasional questions on this topic so we know you are out there. If you have a site without a land line and you have been desperately clinging to your bag phone the end of days has arrived.

So what now?

The end of the bag phone is unfortunate because it served many of you so well for a very long time. But all is not lost. There are digial-era devices that will fill the gap and keep your site connected. More details are available in the RFC-1/B support area.